The hotel has a clean and modern ambiance. The staff was efficient in addressing my business needs, particularly in setting up the meeting room. The location is convenient for accessing local attractions and has ample parking facilities for guests traveling for work.

my stay at sonesta was a pleasant surprise compared to my previous visit in charlotte. the room was spacious and clean, which exceeded my expectations. the location was excellent, close to restaurants and attractions, making it easy to explore the city.

I loved the indoor and outdoor pools. The staff was friendly and accommodating. My room was clean and well-maintained. It's conveniently located near great attractions. Definitely a pleasant experience! 😊

The rooms were clean and the indoor pool was warm. The staff provided great service. The location was convenient for downtown access. I appreciated the accommodating front desk. Overall, a pleasant stay! 😊

I loved the clean room and friendly staff. The indoor pool was warm and inviting. Check-in was quick and easy. A great location made it simple to access local attractions. Overall, a pleasant experience! 😊

Polite staff and nice lounge, but luggage storage was inconvenient during busy hours.

The gym was great, offering excellent equipment, and I enjoyed the pleasant atmosphere in the lobby and bar area. However, the room was a disappointment. it had a musky odor and outdated carpets. On top of that, both pools were unavailable during my stay, which was frustrating as it wasn't clearly communicated before arrival.

Clean lobby, friendly staff, and efficient services made my stay enjoyable, especially the complimentary breakfast that fueled me for a day of exploring the area and the convenient on-site bar for evening relaxation.

Was all great.

I really loved the large shower and aromatherapy samples they provided in the bathroom, along with a nice coffee bar that made mornings easier. Would definitely choose this place again!

It was just a commendable fit for a transient stop in Charlotte with value for price. The staff brought me a plate of fruit when I mentioned running a 5k. Make sure to check for any additional fees before checking in.

Clean ambiance, friendly staff. Had issues with room availability upon arrival. Not enough dining options nearby.

The room was clean and super comfy. I really liked the makeup mirror and the warm indoor pool. Staff was friendly, and the location made getting to attractions easy. Just a heads up, the shower water was a bit lukewarm at times. Overall, it was a solid stay.

The swimming pool was a blast! Not only was it great for relaxing, but the complimentary sleep package in the room was a delightful surprise. The on-site gym is well-equipped too.

Felt very well, nothing too much trouble.

The room was clean and well-maintained, providing a comfortable environment for work during my stay. The staff was efficient in addressing my requests, particularly with regard to meeting room arrangements. The location was convenient, with easy access to local business venues and dining options.

Room amenities were below expectations.

I really enjoyed the nice and modern bathroom, felt almost luxurious for a hotel. Plus, gotta give props for the food in the hotel, that mac'n'cheese was bomb!

It wasn’t exactly cheap, but it was acceptable for what we got.